Shipment

Typically, the order will ship within 3 to 5 business days. Holidays and weekends will affect shipping times.

You will receive an email notification with the UPS tracking number.

General

We accept payment by PayPal and Credit Card payment. Our secure PayPal checkout process gives our customers the best experience with one-click payments and enhances your existing card account against unauthorized use when you shop with us.

Your privacy and internet security is really important to us, we are always here to help keep you safe and in control when you shop online. If you've forgotten your password but you remember your email address, you can recover your password to regain access to your account, or contact us to create a new password.

Please log in with your old email address and go to My Account, find the Account Information, you will see “Edit” below the Contact Information, click in and you will find Change Email or Change Password option, or you can change them both at the same time.

Shopping

We accept PayPal and credit card payment.

Product prices shown on the website are in British Pounds, US Dollars, Australian Dollars, Euro, and Canadian Dollars.it depends which website you place the order on. However, with PayPal payment, you can pay by transferring your money from one currency to another, your payment card might be charged in the payment currency at the foreign exchange rate applied by your relevant payment card provider or bank at the time of processing your order. Your international payment card provider or bank will determine the foreign exchange rate and may add an additional processing or administration charge which you will be liable to pay.

You can choose the shipping service when you check out the order. We will make every effort to deliver your order within the estimated timescales. However, delays are occasionally inevitable due to unforeseen factors or events outside our control, for example, material shortages, travel or transportation disruption, import delays or higher-than-anticipated demand. You must provide us with complete and accurate delivery address information. We will not be liable for the delivery of your order as a result of you supplying us with incomplete or inaccurate information. Parcels may require a signature on delivery. Please note that delivery of your order may take longer during sale or other busy periods, but you will be notified if this is the case.

The recipient of the goods is responsible for all customs formalities at importation, and will be required to pay any additional charges, including import duty, formal customs entry, taxes, levies and other charges. As we have no control over these charges and cannot predict what they may be, we are sorry that we are unable to offer any assistance on these processes. It is recommended to confirm with your local Customs.